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Notes & Resources: Saying No

· Assertiveness,Conflict,Communication

How do you say No?

This is a living collection of resources that I use with my coaching clients and leadership development workshop participants. This list is targeted at tactics and strategies for how to say No; in terms of assertiveness, self-confidence, conflict, the employee-manager relationship, the customer-supplier relationship, trust building, specific communication tips and others.

Please contact me here if you would like to discuss how you may go further in this topic through Coaching or have an intact team or group of colleagues develop related capabilities in a workshop.

Please use the comments section at the foot of the page to suggest resources you have found useful on this topic and I'll add them for the benefit of others.

Tone is the hardest part of saying no. Jonathan Price

Books

Articles

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