This is a living collection of resources supporting the second class of my EMBA course Personal Effectiveness. In this class, we look at Social Self-Awareness in the widest terms: how we learn about our context somatically, emotionally and cognitive. That leads us to investigate Listening, Empathy, Perspective-Taking and using ourselves as a tool - an emotional weather vane. We look at the roles that both parties play in the act of Listening, the uses of silence, varieties of questions and the cognitive biases we encounter in making sense of what we see around us.
When people talk, listen completely. Most people never listen. – Ernest Hemingway
You can never understand someone unless you understand their point of view, climb in that person’s skin, or stand and walk in that person’s shoes.
Atticus Finch in Harper Lee’s To Kill a Mockingbird
Please use the comments section at the foot of the page to suggest resources you have found useful on this topic and I'll add them for the benefit of others.