Notes & Resources: Assertiveness & Saying No

How do you say No?

This is a living collection of resources that I use with my coaching clients and leadership development workshop participants. This list is targeted at tactics and strategies for how to say No; in terms of assertiveness, self-confidence, conflict, the employee-manager relationship, the customer-supplier relationship, trust building, specific communication tips and others.

Please contact me here if you would like to discuss how you may go further in this topic through Coaching or have an intact team or group of colleagues develop related capabilities in a workshop.

Please use the comments section at the foot of the page to suggest resources you have found useful on this topic and I'll add them for the benefit of others.

Tone is the hardest part of saying no. Jonathan Price

Stop Flailing and Start Delivering: Here’s how to gain clarity and focus when your tendency is to over-commit.

Carter Cast

Learning to Say “No” Is Part of Success

How to Say No to Taking on More Work

How to Tell Your Boss You Have Too Much Work

How a Culture of Silence Eats Away at Your Company

TEDx - Saying 'No'

TEDx - Say No To Say Yes

TED - Dare to disagree

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